Dubai eGovernment refers to Dubai Government’s use of Information and Communication Technology (ICT) to provide government services to citizens, residents and visitors (G2C), to businesses (G2B), to other government entities (G2G) and to government employees (G2E); using multiple channels, in line with its vision of easing the lives of people and businesses interacting with the Government. See the vision, mission and strategic objectives of the Dubai eGovernment Initiative that was created in 2000. The strategic importance of embodying the eGovernment concept stems from its aim to reinforce Dubai’s position as a leading knowledge and economic hub.
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